8fbet Privacy Policy

01 Who We Are

8fbet is an online gaming and sports betting platform operating at 8fbet.app. The platform offers live casino games, slots, fishing games, sports betting, and a range of other gaming products to players in Bangladesh and other permitted jurisdictions.

For the purposes of this Privacy Policy, 8fbet acts as the data controller — meaning 8fbet determines the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, you can contact the 8fbet data team at [email protected].

02 Data We Collect

8fbet collects personal data from players in several ways — directly when you register or use the platform, and automatically through your device and browser as you interact with the site. The table below summarises the main categories of data collected.

8fbet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

Every piece of data that 8fbet collects is used for a specific, legitimate purpose. The platform does not use your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which 8fbet uses your personal data are:

• To create and manage your 8fbet account, including verifying your identity and age.
• To process deposits, withdrawals, and other financial transactions on your account.
• To provide customer support and respond to your queries or complaints.
• To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
• To comply with legal and regulatory obligations applicable to 8fbet's operations.
• To send you account-related communications such as transaction confirmations and security alerts.
• To send you promotional communications about 8fbet offers and new games, where you have opted in to receive these.
• To analyse platform usage and improve the 8fbet experience for all players.
• To support responsible gaming monitoring and intervention where required.

04 Legal Basis for Processing

8fbet processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing is necessary to fulfil the agreement between you and 8fbet — for example, operating your account and processing transactions.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering rules and age verification requirements.
• Legitimate interests: Processing is necessary for 8fbet's legitimate business interests, such as fraud prevention, platform security, and improving the service — provided these interests are not overridden by your rights.
• Consent: For certain processing activities such as marketing communications, 8fbet relies on your explicit consent, which you can withdraw at any time.

05 Data Sharing and Third Parties

8fbet does not sell your personal data to third parties. However, in order to operate the platform effectively and comply with legal requirements, 8fbet may share your data with the following categories of third parties:

• Payment processors: bKash, Nagad, Rocket, and bank partners require certain data to process your deposits and withdrawals securely.
• Identity verification providers: Third-party KYC services may process your identity documents to verify your age and identity as required by 8fbet's compliance obligations.
• Technology and hosting providers: Companies that provide the infrastructure, software, and hosting services that power the 8fbet platform.
• Regulatory and law enforcement authorities: Where required by law, 8fbet may disclose your data to government bodies, regulators, or law enforcement agencies.
• Fraud prevention services: Specialist providers that help 8fbet detect and prevent fraudulent activity on the platform.

All third parties with whom 8fbet shares personal data are required to handle that data securely and in accordance with applicable data protection standards. 8fbet does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking Technologies

8fbet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. The cookies used by 8fbet fall into the following categories:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on 8fbet.
• Analytics cookies: Help 8fbet understand how players navigate the platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 8fbet platform. For more information on managing cookies, refer to your browser's help documentation.

07 Data Security

8fbet takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 8fbet platform.
• Encrypted storage of sensitive data including passwords and financial information.
• Strict access controls ensuring that only authorised 8fbet personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Two-factor authentication options available to players to add an extra layer of account security.

08 Data Retention

8fbet retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account and identity data is typically retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for the period required by financial regulations applicable in the relevant jurisdiction.
• Customer support communications are retained for up to three years after the interaction, unless a longer period is required for an ongoing dispute or legal matter.
• Analytics and usage data that has been anonymised may be retained indefinitely as it can no longer be linked to an individual.

When personal data is no longer required, 8fbet securely deletes or anonymises it in accordance with its data disposal procedures.

09 Your Privacy Rights

As a player on the 8fbet platform, you have a number of rights in relation to your personal data. 8fbet is committed to respecting and facilitating these rights. The rights available to you are set out below.

To exercise any of these rights, contact the 8fbet support team at [email protected]. 8fbet will respond to all valid requests within 30 days. In some cases, 8fbet may need to verify your identity before processing a request.

10 Children's Privacy

The 8fbet platform is strictly for adults aged 18 and over. 8fbet does not knowingly collect personal data from anyone under the age of 18. If 8fbet becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered an account on 8fbet or that 8fbet has inadvertently collected data from a person under 18, please contact the support team at [email protected] immediately so the matter can be investigated and resolved.

11 Updates to This Policy

8fbet may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data processing practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how your data is used, 8fbet will make reasonable efforts to notify registered players via email or an in-platform notification. However, it is your responsibility to review this page periodically to stay informed of the current policy. Continued use of the 8fbet platform after an updated policy has been published constitutes your acceptance of the changes.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8fbet handles your personal data, please get in touch with the support team. The 8fbet data team is available to assist you seven days a week.

• Email: [email protected]
• Live Chat: Available within the 8fbet platform after login

For requests relating to your data rights — such as access requests or deletion requests — please email with the subject line "Data Rights Request" and include your registered account email address so the team can locate your records promptly.